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Norwegian extends validity of CashPoints

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Norwegian extends validity of CashPoints

Norwegian is extending the validity of CashPoints to those passengers who chose to be awarded these as a refund for cancelled flights during the pandemic in 2020. Passengers now have until the end of 2023 to spend these CashPoints.

“We are glad to announce that we have extended the validity of all CashPoints that were awarded to travellers who chose these as a refund for their cancelled flights in 2020. Although we experience that many of our passengers have returned to previous travel patterns, we acknowledge that not everyone might have had the opportunity to use their CashPoints as they would have liked. Now our passengers have until 31 December 2023 to spend these points”, says Christoffer Sundby, EVP Sales, Marketing & Customer Care in Norwegian.

Travellers may book their journey today and travel whenever and wherever they like. CashPoints may be used to pay for flight tickets (either partially or in full), checked baggage, seat reservations, pre-booked meals and more. There are no restrictions on the number of available seats per flight for those who want to use their earned points. This is the core of the Reward program's popularity and one of the main reasons it has been voted Loyalty Program of the Year in Europe & Africa, several times.

CashPoints are Norwegian’s digital currency. Norwegian Reward members earn CashPoints on flights, hotel bookings, rental cars and with other retail partners, then use them to get discounts on their future Norwegian flights.

Customers whose CashPoints will be extended will be contacted directly. Normal conditions apply to all other CashPoints.

Read more about Norwegian Reward here.

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About Norwegian

Norwegian was founded in 1993 but began operating as a low-cost carrier with Boeing 737 aircraft in 2002. Since then, our mission has been to offer affordable fares for all and to allow customers to travel the smart way by offering value and choice throughout their journey.

Norwegian has been voted Europe’s Best Low-Cost airline by Skytrax for six consecutive years and won Airline Program of the Year Europe & Africa at the Freddie Awards for four consecutive years. Since 2012, Norwegian has won over 55 awards for our service, product, and innovation in the industry.

We were the first airline in the world to join the UN Climate Secretariat’s climate action-initiative in 2019, pledging to work systematically to become carbon neutral by 2050.

Norwegian operates a short haul network across the Nordics and to key European destinations providing customers with excellent quality at affordable fares.


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The Norwegian group is a leading Nordic aviation company, headquartered at Fornebu outside Oslo, Norway. The company has over 8,200 employees and owns two of the prominent airlines in the Nordics: Norwegian Air Shuttle and Widerøe’s Flyveselskap. Widerøe was acquired by Norwegian in 2024, aiming to facilitate seamless air travel across the two airline’s networks.

Norwegian Air Shuttle, the largest Norwegian airline with around 4,700 employees, operates an extensive route network connecting Nordic countries to key European destinations. In 2023, Norwegian carried over 20 million passengers and maintained a fleet of 87 Boeing 737-800 and 737 MAX 8 aircraft.

Widerøe’s Flyveselskap, Norway’s oldest airline, is Scandinavia’s largest regional carrier. The airline has more than 3,500 employees. Mainly operating the short-runway airports in rural Norway, Widerøe operates several state contract routes (PSO routes) in addition to its own commercial network. In 2023, the airline had 3.3 million passengers and a fleet of 48 aircraft, including 45 Bombardier Dash 8’s and three Embraer E190-E2's. Widerøe Ground Handling provides ground handling services at 41 Norwegian airports.

The Norwegian group has sustainability as a key priority and has committed to significantly reducing carbon emissions from its operations. Among numerous initiatives, the most noteworthy is the investment in production and use of fossil-free aviation fuel (SAF). Norwegian strives to become the sustainable choice for its passengers, actively contributing to the transformation of the aviation industry.