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Boeing Alerts Possible Delay of Norwegian’s First 787 Dreamliner

Boeing has alerted a possible delay in the delivery of Norwegian’s first 787 Dreamliner. The aircraft was scheduled to be delivered in late April. The June delivery may also be affected. In the event that the 787 is not operational in time for Norwegian’s services to New York and Bangkok replacement long-haul aircraft will be leased to ensure that flights are operated as planned.

Based on this new information from Boeing, Norwegian will enter into an agreement with a leasing company to operate long-haul routes in the event of the Dreamliner being delayed. Boeing has not announced a new delivery date or given a written confirmation of a potential delay. In the event that the 787 is not operational in time for Norwegian’s services to New York and Bangkok, replacement long-haul aircraft will be leased for a period of up to three months to ensure flights are operated as scheduled. It has currently not been decided with what company Norwegian will sign an agreement. All passengers who have booked tickets will get detailed information about the flights once confirmed.

“I fully understand that customers who have been looking forward to flying our Dreamliner during the first weeks are disappointed by today’s announcement. Although a potential delay is completely out of our control we would like to apologize in advance if the Dreamliner isn’t ready for Norwegian’s first long-haul flights. We will, however, ensure that our passengers get to New York and Bangkok as smoothly and comfortably as possible. We will also give our customers the option to change their flights to a later departure free of charge,” said CEO Bjørn Kjos.

“As one of Boeing's biggest customers in Europe, we expect that the aircraft manufacturer does everything in its power to get the aircraft ready for delivery as soon as possible,” said Kjos.

“We deeply regret the impact the recent events have had on the schedule of Norwegian and their customers. We are staying in close communication with the airline as we work towards an approved means of compliance with the FAA Airworthiness Directive and develop a plan for resumption of 787 deliveries,” Boeing said in a statement.

Norwegian’s first two 787s are owned by International Lease Finance Corporation (ILFC), one of the world’s biggest aircraft leasing agencies. ILFC is based in California.

Media Contacts:
Norwegian’s Press Office +47 815 11 816
Boeing’s Press Office: +44 (0) 7780 481 228/+1 206-850-2102

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Norwegian Air Shuttle ASA, commercially branded “Norwegian,” is a public low-cost airline noted on the Oslo Stock Exchange. The company is the second largest airline in Scandinavia, and has a route portfolio that stretches across Europe into North Africa and the Middle East. In May 2013 it will even commence long-haul flights from Scandinavia to the US and Asia. With competitive prices and customer friendly solutions and service, the company has experienced significant growth over the previous years. With close to 16 million passengers in 2011, Norwegian is the 3rd largest low-cost airline in Europe. Norwegian currently operates 68 aircraft on 330 routes to 120 destinations and employs approximately 2,500 people. Norwegian's fleet has an average age of 4,9 years; the company currently has 280 aircraft on order.

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For journalists only

Press contact Norwegian Press Office +47 815 11 816
Marketing/sponsorhip requests: marketing@norwegian.com

Marketing/sponsorhip requests: marketing@norwegian.com

Press contact Marketing/sponsorship requests: marketing@norwegian.com

Norwegian.com

The Norwegian group is a leading Nordic aviation company, headquartered at Fornebu outside Oslo, Norway. The company has over 8,200 employees and owns two of the prominent airlines in the Nordics: Norwegian Air Shuttle and Widerøe’s Flyveselskap. Widerøe was acquired by Norwegian in 2024, aiming to facilitate seamless air travel across the two airline’s networks.

Norwegian Air Shuttle, the largest Norwegian airline with around 4,700 employees, operates an extensive route network connecting Nordic countries to key European destinations. In 2023, Norwegian carried over 20 million passengers and maintained a fleet of 87 Boeing 737-800 and 737 MAX 8 aircraft.

Widerøe’s Flyveselskap, Norway’s oldest airline, is Scandinavia’s largest regional carrier. The airline has more than 3,500 employees. Mainly operating the short-runway airports in rural Norway, Widerøe operates several state contract routes (PSO routes) in addition to its own commercial network. In 2023, the airline had 3.3 million passengers and a fleet of 48 aircraft, including 45 Bombardier Dash 8’s and three Embraer E190-E2's. Widerøe Ground Handling provides ground handling services at 41 Norwegian airports.

The Norwegian group has sustainability as a key priority and has committed to significantly reducing carbon emissions from its operations. Among numerous initiatives, the most noteworthy is the investment in production and use of fossil-free aviation fuel (SAF). Norwegian strives to become the sustainable choice for its passengers, actively contributing to the transformation of the aviation industry.

Norwegian